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Second-life App — Rethinking E-Waste, One Pickup at a Time

A solo UX case study tackling e-waste through a scalable mobile platform. Designed in React Native, it lets users schedule pickups, shop refurbished tech, or become carriers—bridging sustainability and convenience through a multi-role experience.  (Duration: 2022-2025)

Project Management Plan

Why Your Idea Is Unique? (👉 click to see competitor analysis)

 

1. Role-Switching Pickup Model

  • Most apps (EcoATM, Gazelle, etc.) are one-directional: users send items, and companies handle pickup or shipping.

  • Your model lets any user become a carrier, like Uber, but for e-waste — nobody is doing that at scale today.
     

2. Community Logistics for Circular Economy

  • You're combining Uber-style gig logistics with recycling, aimed at reducing e-waste.

  • Existing platforms (e.g., Roadie) do delivery but don’t focus on electronics recycling or sustainability.
     

3. Hyperlocal & Scalable

  • You’re building a scalable logistics system that could start hyperlocal (e.g., cities, campuses, events).

  • No major competitor has built a crowdsourced pickup network specifically for e-waste.
     

4. Eco + Gig Economy Hybrid

  • Unlike EcoATM (which gives cash via kiosk) or Freecycle (which is just donation), your app builds:

    • A community incentive model (carriers can earn rewards or cash)

    • A green mission platform (users feel good about reusing/refurbishing)

What important things should be carried out to reach the actual product creation and project completion?

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  • The refurbished devices should pass the quality assurance tests and be fully functional.

  • Sale centers that are operational during weekdays and weekends.

  • Customer service center: Collection of recyclable devices from consumers in convenient ways; consumers can reach out to find a way to get their devices to us.

What is our project scope? 

Understanding our objective is important. Building the product scope of our solution is also essential since it can assist us to achieve our objective.​

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  • Inside: Computers, Phones, Tablets, Smartwatch, Camera, and TVs.

  • Outside: Home appliances, Industrial machines, and Obsolete electronics.

What is our project approach? 

3 Phases, 2 in Parallel (Resources Phase &  HR/Training Phase.): 

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  • Divide the project into 3 phases, 2 of them will carry out in parallel. Once they are signed off we combine them into the 3rd phase.

  • The first 2 phases are carried out at the same time, as they will be independent.

Stakeholder

Affect the success of a company. (👉 click to see stakeholder interview collections)

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Work Breakdown Structure

A picture of the work it will take to deliver our project.

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Budget Estimates

We should use our money where it is most needed.

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Milestone Schedule With Change Control

Step by step to achieve our objective.

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  • Change Request: Can you double the number of devices that you recycle in the first 90 days.
     

  • Evaluation :
    (1) Considering the risk control, we listed three items in this part.
    (2) Amount of old electronics collected isn’t enough.
    (3) No technician want to come here for work.
    (4) We can not find the customer to earn more money.

     

  • Decision : If the project budget can be added to $5K per month as the technician by our donors/sponsors, we would approve this request. Otherwise, we will reject since we need to consider our project risk.

June. 2025 © Hsinyi Lee.

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